Modern airport terminal

Privacy Policy

At R&B Travels, we value your privacy and are committed to protecting your personal information while providing trusted travel and visa-related services.

Secure Data Handling
Trusted Travel Services
Transparent Information Usage
Customer Privacy Protection

1. Introduction

R&B Travels collects customer information to provide travel-related services efficiently and securely. We are dedicated to maintaining the highest standards of data integrity and protection for every traveler.

2. Information We Collect

  • Full name & Contact details (Phone, Email)
  • Passport information & Travel details
  • Visa application & Payment information
  • Device/browser & Usage information

3. How We Use Information

Information is used for: Flight and hotel bookings, Visa processing assistance, Customer support, Travel documentation, Appointment scheduling, Notifications and updates, Service improvement, and Security/fraud prevention.

4. Data Protection & Security

Customer data is securely stored using industry-standard encryption. Sensitive information is protected by reasonable security measures implemented to prevent unauthorized access, alteration, or disclosure.

5. Sharing of Information

Information may be shared with: Airlines, Embassies, Visa centers, Hotels, Payment providers, and Government authorities when legally required. We strictly never sell customer information to third parties.

6. Cookies & Tracking

We use cookies for: Improving browsing experience, Analytics, Performance optimization, and Remembering user preferences to ensure a personalized travel planning journey.

7. User Rights

Users may: Request access to their data, Request correction of information, Request deletion where applicable, and Withdraw consent for marketing communication at any time.

8. Third-Party Services

External platforms or payment systems integrated with our services may have independent privacy policies. We encourage users to review the policies of these partners separately.

9. Policy Updates

Our privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Users should review this page occasionally for the latest information.

10. Contact Information

R&B Travels Support

Email: Info@myRnBTravels.com

Phone: +2348062163748

Address: Nicon Plaza, Plot 242, Muhammadu Buhari Way, Central Area, Federal Capital Territory.

Privacy Concerns & FAQs

How long is my personal data stored?

We retain your information for as long as necessary to fulfill the travel services requested and to comply with legal, accounting, or reporting requirements. Typically, this spans the duration of your trip planning and completion.

Is my payment information encrypted?

Yes, all payment transactions are processed through secure, PCI-compliant payment gateways. We do not store full credit card details on our local servers.

Can I opt-out of marketing emails?

Absolutely. Every marketing communication we send includes an 'unsubscribe' link at the bottom. You can also contact our support team to be removed from our mailing lists manually.

Who has access to my passport details?

Only authorized personnel involved in your visa processing or flight booking have access to sensitive documents. These details are shared only with the relevant embassies or airlines required for your journey.

GDPR Compliant
SSL Secured
Vetted Partners
Verified Security

Why Customers Trust Us

01

Uncompromising Security

We use the same high-level encryption as major financial institutions to ensure your travel documents and personal data remain private and protected.

02

Transparency First

No hidden clauses. We are clear about what data we collect and exactly how it helps us provide you with a better, more personalized travel experience.

03

Global Support

Our dedicated privacy and support team is available 24/7 to address any concerns you have regarding your data or travel arrangements.